SmartSD BV, registered at the Chamber of Commerce under number 24430056, and SmartSD NV/SA with entrepreneur number 0894.523.310, [are] responsible for the processing of personal data as detailed in this privacy statement.
+31 (0)76 579 25 77
Tel.: +32 (0)3 369 80 80
SmartSD processes your personal data due you using our services and / or because you provided your data to us. Below, you will find an overview of the personal data that we process:
Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor [without] that permission, please contact us at firstname.lastname@example.org and we will remove this information.
SmartSD processes your personal data for the following purposes:
In order to create an account you must have a valid Chamber of Commerce number. SmartSD only does business with companies. If you request an account as a private individual, your data will be removed from our system without prior notice.
We need the following information to create an account:
In order to create an account, you must register as a customer. [After] verification, your data is supplemented with your debtor number, linked sales manager and an access level is assigned.
SmartSD does not make decisions on the basis of automated processing about matters that can have (significant) consequences for people. These are decisions made by computer programs or systems, [without] human (such as a SmartSD employee) influence.
SmartSD does not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following categories of personal data:
|Personal details||7 years||Tax Office|
|Address||7 years||Tax Office|
|Order history||7 years||Tax Office|
|Forms||Until end of relationship||Data is deleted|
|Logincookie||30 days||Automatic login|
SmartSD does not sell your data to third parties and only shares your data if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. SmartSD remains responsible for these processes.
SmartSD only uses technical and functional cookies, and analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.
Certain transactions may require that you call us or that we call you. Such transactions can also entail online chats. Be aware that it is common practice at SmartSD to monitor such contacts and, in certain cases, record for the purpose of training staff, monitoring quality or maintaining evidence of a particular transaction or contact.
You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent for [data] processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you.
If you want to make use of your right to object and / or right to data portability or if you have other questions / comments about data processing, please send a specified request to email@example.com.
To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. In this copy, blank out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and (on Dutch passports) citizen service number (BSN). This is to protect your privacy. SmartSD will respond to your request as quickly as possible, but in any case within four weeks.
SmartSD would also like to point out that you have the possibility to file a complaint with the national data protection authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
SmartSD takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly protected or there are indications of abuse, please contact our customer service or mail at: firstname.lastname@example.org
Last change: April 2018