Users with the appropriate permissions can themselves add other employees to their account at www.smartsd.com. Here is a brief explanation of how to do this.

Step-by-step instructions

• Go to www.smartsd.com and log in to your account.
• Go to user management:
  Click on “My SmartSD and then ‘Colleague User Details.".
• Add user:
  Click on "Add user".
• Enter the details::
  Enter the required information for the new user.  
• Select the appropriate privilege for the user::
  Select the appropriate privilege from the following options (increasing from least privileges to most privileges, more info below*):
  • Blocked
  • Technical
  • RMA
  • Basic
  • Net Prices
  • Net Prices & Quotations
  • Net Prices & Overview
  • Purchaser 
  • Manager
  • Finance
• New user receives an email::
  The added user will receive an email to activate his/her account.
• Activate account:
  Click on “Activate Account” in the email and choose a password.

✅ The account has been created: the new user can now log in with his/her new account.

Need extra help ? Contact your Sales Manager.

*More information privileges:

• Blocked - Users cannot access the system.
• Technical - Primarily for technical staff. These users can only download and view technical data, but cannot see prices.
• RMA - Same as above, with the addition that these users can submit RMA requests.
• Basic - Same as above, but these users can access gross prices.
• Net Prices - Same as above, but these users cannot place orders and only have access to net prices.
• Net Prices & Quotations - Same as above, but these users can create quotations.
• Net Prices & Overview - Same as above, but these users can view orders, e.g. finance staff.
• Buyer - In addition to the permissions above, these users can place orders, for example, buyers.
• Manager - In addition to the permissions above, these users can also manage and add other users.
• Finance - In addition to the permissions above, these users also have access to all invoices and order history.